{"id":19,"date":"2025-07-10T07:04:23","date_gmt":"2025-07-10T07:04:23","guid":{"rendered":"https:\/\/mynextring.de\/?page_id=19"},"modified":"2025-08-20T10:48:54","modified_gmt":"2025-08-20T10:48:54","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/mynextring.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"
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\nPrivacy policy\n<\/h1>
\n

Fundamentals<\/h4>

ilogs smartwear GmbH - hereinafter referred to as \"ILOGS\" - attaches great importance to protecting your personal data. When processing your data, we comply with the current provisions of the European General Data Protection Regulation (GDPR) as amended. Below you will find an explanation of how we process your personal data when you use our website, web shop, web application, smartphone applications, our smart ring or services and when you contact our support team.<\/p><\/div><\/div>

Changes to this privacy policy<\/h4>

We will regularly revise and update this Privacy Notice in accordance with changing legal, technical and business developments. When we update this Privacy Notice, we will note the date of the last revision at the top of this statement. We encourage you to periodically review this Privacy Notice to stay informed about how we are protecting your personal information.<\/p><\/div><\/div>

Person responsible for data processing<\/h4>

ilogs smartwear GmbH, Krone Platz 1, 9020 Klagenfurt am W\u00f6rthersee, Austria is responsible for the processing of personal data. If you have any questions, please contact us by e-mail: datenschutz@ilogs.care or write directly to our data protection officer:<\/p>

ilogs smartwear GmbH
For the attention of Andreas Jansa, Data Protection
Krone Platz 1 | 9020 Klagenfurt am W\u00f6rthersee
Austria<\/p><\/div><\/div>

What data is collected from you and how<\/h4>

Depending on the purpose and manner in which you contact us or which of our products you use, you may provide us with data that we process. Below you will find an overview of which data you can transfer to us via which channels.<\/p><\/div><\/div>

Which channels are used to collect data<\/h4>

You can contact us in various ways. Data is collected from you in order to provide our services. This includes our website, the web shop, web application, smartphone applications (e.g. the Nextring app) and services, as well as your communication in the context of a support enquiry.<\/p>

Data that you transfer to us<\/h5>

When using our devices (such as the Smartring N1) and services, you may provide us with the following personal data:<\/p>

- Master data such as first name, surname, user name, title
- Contact details such as billing address, delivery address, home address, e-mail, telephone
- User information such as gender, height and weight, user ID and other information you provide to us
- Activity and contextual information provided by users, such as activities, notes, comments, user feedback and tags that you enter into the app.
- Calculated user, sleep, health and activity data such as sleep phases (deep, light, REM, awake), activity level during the day, daily form and body mass index
- Login data such as user name, password to our systems<\/p>

Data that we automatically collect from you<\/h5>

In addition to the data you provide us with, the following data is collected:<\/p>

- Technical data such as MAC and IP address, browser type, operating system, type of device you use to access our websites and applications
- Usage data of functions that you use in our websites and applications.
- The content of conversations with our support department can be written down in tickets for follow-up.<\/p><\/div><\/div><\/div><\/div><\/div>

How we protect your data<\/h4>

Place of data processing<\/h5>

Your data is processed within the EU and the European Economic Area. This is currently an ISO 9001:2015 and ISO 27001:2013 certified data centre in France. The data transfer from the APP to the data centre is encrypted.<\/p>

Technical and organisational measures (TOMs)<\/h5>

The TOMs are implemented by ILOGS in accordance with the GDPR. They are continuously evaluated for feasibility and state of the art and, if necessary, improved and brought to a higher level of security and protection.<\/p><\/div><\/div>

For what purposes will your data be processed<\/h4>

The data collected from you will be processed for the following specific purposes. Different purposes may apply at the same time.<\/p>

- Provision of the product and services
- Charging for our services
- Communication with you regarding your enquiries
- Improvement of our product and services
- Marketing: we inform you about new products by e-mail<\/p>

Note:
If information is bundled or anonymised, it is no longer personal data.<\/p><\/div><\/div>

Disclosure to third parties<\/h4>

ILOGS does not sell or rent your personal information and only shares it with certain trusted service providers and partners to provide and improve our services, to enable partner services and other offerings, and to operate our business. Whenever we share data with third party service providers, we require that your data is only used for the purposes we have authorised and only for the reasons set out in this Privacy Policy. We also require these service providers to protect your personal data to at least the same standards that we apply ourselves.<\/p>

Below you will find a list of the third-party providers and systems used.<\/p>

- Microsoft 365 for processing your enquiries by e-mail
- Atlassian Jira for processing your enquiries to us (also by telephone and e-mail)
- Google Analytics to analyse the activities on our website
- WooCommerce for processing your purchase in our webshop
- GoCardless for processing SEPA payments
- Apple - if you share the data from the ring with Apple Health<\/p>

Subcontractor<\/h5>

ILOGS works closely with the company Joint Chinese Limited - with the address: Building 6 and 4, Huafeng Tech Park, Guangtian Road, Luotian Industrial Area, Songgang Town, Bao'an District, Shenzhen, P.R China - for the further development of the rings and the APP as well as for the operation of the server in the EU. There is an agreement between the two companies to comply with data protection regulations.<\/p><\/div><\/div>

How long your data will be processed<\/h4>

The retention period for your personal data generally depends on the duration of the lifecycle of your Nextring account. Your personal data will be deleted as soon as it is no longer needed for the purpose for which it was originally collected, unless we are required by law to store the data for longer. For example, your measurement data on sleep, daily form and activity will only be stored for as long as your Nextring account is active.<\/p>

ILOGS is also required by law to store certain personal data for a certain period of time, e.g. for tax purposes. These mandatory retention periods may relate, for example, to accounting and tax requirements, legal claims or other legal purposes. Please note that the mandatory retention periods for personal data vary depending on the applicable law.<\/p>

You can delete your Nextring account yourself at any time in the app. You can also inform us in writing that we should delete all your data.<\/p><\/div><\/div>

Cookies<\/h4>

The website or the software installed on the server uses cookies. Cookies are text files that receive information and enable you to use extended functionalities (e.g. spam protection check in the contact form - if activated). (e.g. spam protection check in the contact form - if activated.) Cookies only store the necessary information and cannot cause any damage to your computer. You can define the storage period of your cookies in your browser profile yourself and delete cookies on your computer yourself at any time. Cookies are technically necessary to guarantee the full functionality of this website at all times.<\/p><\/div><\/div>

Legal basis for the processing<\/h4>

Our legal bases for processing your data depend on the respective processing purposes. These are<\/p>

- Contract<\/strong>
When we process personal data for the purpose of providing services, this is done on the basis of a user agreement, which is concluded when you create your account and accept our terms of use.<\/p>

- Consent<\/strong>
We only process your sensitive personal data with your consent. In some cases, your actions constitute consent to the processing of your data, e.g. when you add health data to your notes or add health-related tags in the app.<\/p>

- Legitimate interest<\/strong>
We process your personal data on the basis of our legitimate interests when we process it to market our products and websites, to provide our customer service and to improve our services. When deciding to use your personal data on the basis of our legitimate interests, we carefully balance our own interests against your right to data protection in accordance with applicable law.<\/p>

- Legal obligation<\/strong>
We must process certain information in order to fulfil legal obligations, which may vary from country to country. Such obligations may arise, for example, from consumer protection or tax laws.<\/p><\/div><\/div>

Disclosure of personal data<\/h4>

We reserve the right to disclose personal data in certain circumstances, e.g:<\/p>

- if we have your express consent to do so
- if it is reasonably necessary for our legitimate interests in the conduct of our business, e.g. in the event of a merger, acquisition or sale
- to protect the legal rights and property of Nextring and
- to fulfil legal requirements. However, ILOGS will resist any request to provide law enforcement authorities with access to user data for surveillance or law enforcement purposes and will notify users if we receive such a request to the extent permitted by law<\/p>

Otherwise, your personal data will never be passed on to individuals or other organisations.<\/p><\/div><\/div>

Your data protection rights<\/h4>

As an end user, you also have these rights if you have a contractual relationship with an ILOGS sales partner.<\/p>

Duty to inform<\/strong>
Data subjects must be informed about the details of data processing and their rights (who\/what\/when\/where\/how\/why).<\/p>

Right to information<\/strong>
It must be possible to separate information about which data of the data subject is stored or processed from the data of other persons.<\/p>

Right to rectification<\/strong>
To avoid incorrect analyses.<\/p>

Right to erasure (\"right to be forgotten\")<\/strong>
In the absence of necessity, consent and lawfulness. Personal data must also be deleted after expiry (e.g. after termination of a business relationship).<\/p>

Right to restriction of processing<\/strong>
For the duration of audits or the defence of legal claims. It must be possible to exclude data from processing without deleting it.<\/p>

Right to data transfer<\/strong>
Personal data must be passed on to other service providers on request. This must be done automatically or in a structured form.<\/p>

Right of objection<\/strong>
In the case of overriding interests, a data subject may prohibit the processing of their data.<\/p>

Right of appeal<\/strong>
If you believe that the processing of your data violates data protection law or that your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority\u00a0https:\/\/www.dsb.gv.at<\/a>.<\/p><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"

Datenschutz\u00aderkl\u00e4rung GrundlegendesDie ilogs smartwear GmbH \u2013 im Folgenden \u201eILOGS\u201c \u2013 legt gro\u00dfen Wert darauf, Ihre pers\u00f6nlichen Daten zu sch\u00fctzen. Bei der Verarbeitung halten wir uns an die aktuellen Bestimmungen der europ\u00e4ischen Datenschutzgrundverordnung (DSGVO) in der jeweils geltenden Fassung. Nachstehend finden Sie die Erl\u00e4uterung, in welcher Art und Weise wir Ihre personenbezogenen Daten verarbeiten, wenn sie […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":""},"class_list":["post-19","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mynextring.com\/en\/wp-json\/wp\/v2\/pages\/19","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mynextring.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mynextring.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mynextring.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mynextring.com\/en\/wp-json\/wp\/v2\/comments?post=19"}],"version-history":[{"count":0,"href":"https:\/\/mynextring.com\/en\/wp-json\/wp\/v2\/pages\/19\/revisions"}],"wp:attachment":[{"href":"https:\/\/mynextring.com\/en\/wp-json\/wp\/v2\/media?parent=19"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}